777d7 Privacy Policy
Your personal information is completely safe with us. Read this policy for details on how 777d7 collects, uses, and protects your information.
Introduction & Scope
777d7 ("we", "us", or "the platform") operates a secure and reliable online betting and casino service for players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect about you when you use the 777d7 website, how that information is used, who it may be shared with, and what steps we take to protect your information.
This Policy applies to the 777d7 website, mobile version, and other digital channels. By using our services, you are considered to have accepted the terms of this Policy. If you do not agree with any term, you are advised not to use our services.
We reserve the right to update this Policy at any time. For significant changes, we will notify you by email or by posting a notice on the site. Continuing to use the service after changes means you have accepted the revised Policy.
What Information We Collect
2.1 Registration and Identity Information
We collect the information you provide when opening an account with 777d7. This includes:
- Full name and date of birth (for age verification — our service is for 21+ only)
- Email address and mobile number
- Preferred language and contact method
- Username and password (stored in encrypted form)
2.2 Financial Transaction Information
The following information is required to process deposits and withdrawals:
- Mobile banking number (bKash, Nagad, Rocket, or Upay)
- Transaction amount and time
- Transaction identification number (transaction ID)
Important: We never collect, and never ask you for, your mobile banking PIN or password.
2.3 Automatically Collected Information
We automatically collect the following information while you browse the site:
- IP address and device type
- Browser version and operating system
- Pages visited, time spent on pages, and navigation path
- Information from cookies and similar tracking technologies
- Referral source (how you arrived at the site)
2.4 Gameplay and Activity Information
To improve your gaming experience and comply with responsible gambling guidelines, we store:
- Game history and betting records
- Bonus and promotion usage information
- Login times, session duration, and frequency
- Customer support contact history
Purpose of Information Use
777d7 uses your information only for the following lawful purposes:
- Account registration verification and management — to confirm your identity and maintain the 21+ age limit.
- Processing financial transactions — to ensure fast and secure payments via bKash, Nagad, Rocket, and Upay.
- Providing customer support — to resolve your issues via 24/7 live chat and email.
- To inform you about relevant offers and bonuses — only with your consent.
- To monitor responsible gambling limits and identify problematic behaviour to provide support.
- To prevent fraud and unauthorised access and ensure platform security.
- To use analytical data to improve site performance and user experience.
- To meet legal and regulatory obligations and maintain records.
Sharing Information with Third Parties
777d7 never sells your personal information or discloses it to third parties for advertising purposes. However, information may be shared in a limited way in the following situations for service operations:
Payment Processors
Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions. These third parties operate under their own privacy policies.
Technology & Security Partners
Information may be shared under contractual arrangements with trusted technology partners for site technical operations, fraud detection, and cybersecurity.
Legal Authorities
We may be required to disclose information to relevant authorities under legal obligations or court orders. In such cases we will provide only the minimum necessary information.
Business Transfers
If any part of the business is ever merged or transferred, user information may form part of the related assets. You will be notified in advance in such cases.
Cookies & Tracking Technologies
The 777d7 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.
Essential Cookies
These are essential for the site's core functionality — maintaining login sessions, ensuring security, and remembering your preferences. The site cannot function properly without these cookies.
Analytical Cookies
These help us understand which pages are most popular, where users are encountering problems, and which parts of the site need improvement. This information is aggregated and not personally identifiable.
Functional Cookies
These cookies are used to remember your language preference, theme settings, and other personalised preferences, so your experience remains consistent each time you log in.
Cookie Controls
You can disable or delete cookies at any time from your browser settings. However, please note that disabling essential cookies may cause some site features to not work properly. Managing cookies differs across browsers — detailed instructions can be found in your browser's help section.
Data Security Measures
777d7 uses industry-standard technical and organisational measures to protect your information. Our security framework includes:
- SSL Encryption: All communication between your browser and our servers is encrypted via SSL/TLS protocol.
- Data Encryption: Stored sensitive information, especially passwords, is kept in encrypted hash form — not readable directly.
- Access Controls: Only authorised personnel, on a need-to-know basis, are permitted to access user information.
- Regular Security Reviews: Our systems undergo regular security audits, and any vulnerabilities identified are resolved promptly.
- Backup & Recovery: Regular backups and a recovery plan are maintained to minimise the risk of data loss.
No digital system is 100% secure. However, 777d7 makes every effort to protect your information. If a security breach occurs and your information is at risk, we will notify you as quickly as possible.
Data Retention Period
777d7 retains your information only for as long as necessary or legally required.
Active Accounts
All relevant information is retained while an account is active. This is necessary for service delivery and customer support.
After Account Closure
Even after an account is closed, financial transaction records and identity verification information are retained for a specified period in accordance with legal requirements.
Analytical Data
Data used for statistical analysis may be retained in aggregated and anonymised form.
Data Deletion Requests
You may request deletion of your information. Unless there is a legal obligation or ongoing dispute, this will be carried out within a reasonable time.
Your Privacy Rights
As a 777d7 user, you have the following rights regarding your own information. Contact our support team to exercise these rights:
- Right to Access: The right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: The right to request correction of your information if it is inaccurate or incomplete.
- Right to Erasure: The right to request deletion of your information in certain circumstances ("right to be forgotten").
- Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
- Right to Portability: The right to receive your information in a structured, commonly usable format.
- Right to Object: The right to object to marketing communications or certain types of processing.
Protection of Minors
777d7 is for persons aged 21 and above only. We never knowingly collect information from minors or provide services to them.
Age verification is a mandatory step in the registration process. If we ever become aware that we hold information relating to a minor, we will immediately close that account and delete the associated information.
If a parent or legal guardian believes that a minor has created an account on 777d7, please notify us immediately at [email protected].
Privacy Contact
If you have any questions about this Privacy Policy, wish to exercise your information rights, or have any concerns, please contact our support team. 777d7 provides support in Bengali and English 24/7.
After receiving your request, we will respond as quickly as possible and may need to verify your identity.